Navigator Web™ eliminates costs associated with paper charts, including paper and sticker labels. It will ensure proper documentation thereby optimizing your reimbursement and protecting you long term medico-legally. It will significantly decrease your number of Left Without Treatments while increasing patient throughput times. It will prevent disposition from being completed prior to proper financial-payer information being obtained. Additionally, charts can no longer be lost as they are saved and retrieved electronically.

Indirect returns include the physical space saved through electronic storage, staff time saved copying, filing and retrieving charts and managerial time spent manually quantifying data. Another intangible return is the community´s perception of your ED being cutting edge and providing the best patient care.

Shared Data and Free Flow of Information
Communication of information is critical in healthcare. Unclear information can lead to medical errors and delays in patient care. Navigator Web allows real-time sharing of patient information with all authorized users, removing the bottlenecks of searching for a patient chart. Not only does it improve the flow of information, it also improves the quality and accessibility of the information. The information provided is clear and concise through consistent template design. Thus, the emergency department staff is always aware of the current status of patient care.

Increased Patient Satisfaction
The flexibility of Navigator Web allows it to be taken to the bedside. Patient satisfaction is directly correlated to how much time patients perceive physicians and nurses spend addressing their complaints. Bedside documentation and order entry maximize the time clinicians can spend with a patient.

Consistent, High Level of Documentation
Navigator Web provides a documentation outline for clinicians to follow. Any fields can be made mandatory. Prompts are set up throughout the application to help the user consider possibilities and remind them of documentation guidelines. Any areas not addressed, will not show up on the viewed chart. The final chart is clear and in narrative form, that is easy for consultants and other staff to read and understand.

Reduction in Medical Errors
Many medical errors are attributable to misunderstood information. If a physician has poor handwriting, a nurse or unit clerk may interpret it wrong and initiate the wrong orders. Navigator Web displays clear and concise information that reduces the chance for misunderstanding and medical errors. In addition, our passive pharmaceutical decision support system warns physicians and nurses of allergies, contraindications, and drug-drug interactions.

CMS Guidelines and JCAHO/HIPAA Compliance
Navigator Web was developed to ensure compliance with documentation guidelines of the CMS, the JCAHO and HIPAA legislation. As noted, any areas or fields in the application can be made mandatory which will prevent a chart from being finished and saved until those fields are addressed. As guidelines and requirements change, the application is easily updated remotely and modified to meet those needs.

Seamless Integration with Other Hospital Systems
The interfacing agent is responsible for sending and receiving all messages in HL7. Our interfacing capabilities include but are not limited to: ADT, outbound orders, inbound lab results, vital signs, outbound to the clinical data repository. Interfaces have already been created for McKesson (formerly HBOC), Siemens (formerly SMS), and QuadraMed. This seamless integration allows Navigator Web to share and receive information from your hospital information system (HIS). Among other things, it allows for physician and nursing order entry, which reduces delays in patient care.

Automated Data Analysis
Stored information is most useful when it can be quantified and analyzed. Presently in healthcare, data is quantified manually by a full-time equivalent (FTE). This is not only time intensive, but also leaves room for human error and "dirty" or incorrect data due to bias and/or unavailable information. Navigator Web quantifies all data collected electronically and in seconds. It comes with over twenty standard reports plus is integrated with Crystal Reports allowing your facility to write reports for your specific needs. All data is owned by the hospital and is saved in a SQL database. The database is open to authorized users.