The Poseidon Group is committed to the success of our clients. By bundling our robust
EDIS solution with the proper training and necessary support we ensure our clients have
the best tools of the trade available to them at all times.
Training:
- Comprehensive 3 day onsite training for your staff trainers
- Intuitive WBT (Web Based Training) e-learning application accessible remotely
- Ability to test your staff for solution familiarity
- Monitor / score individual results
System software and application support:
- 24 / 7
- 365 / year
- 24 / 7 user level support "hot lines" for problem reporting / questions
System maintenance:
- Application software changes
- Updates / enhancements (annually)
- Upgrades (optional)
- Documentation updates
- Immediate remote changes / fixes
- Routine maintenance protocols in place